SHIPPING


EUROPE SHIPPING COSTS
For Europe, we offer Free Standard Shipping with all orders (approximately 2/3 working days ). All orders are processed Monday through Friday. 
If you require faster delivery you can choose the Express option and receive the order in 1 to 2 working days. Express shipment in Europe is charged 30 euro
A tracking # will be emailed to the customer once the order has shipped.  


NON EUROPEAN DESTINATIONS SHIPPING COSTS
Standard shipping for non European destinations (average delivery time: 2-4 working days) is charged 30 euro.
A tracking # will be emailed to the customer once the order has shipped.  


WILL I BE CHARGED TAX OR DUTY?
VAT (sales tax) is applied to orders dispatched to all  EU destinations and UK. For all other destinations import duties that may apply on entry to the destination country.

WHAT COUNTRIES DO YOU SHIP TO?
We ship Worldwide.  If you need any further information, please send us a mail at info@lidovenezia.eu.


IS MY PACKAGE INSURED?
All items are insured against theft and accidental damage whilst in transit from the Lidovenezia warehouse to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. The customer bears the responsibility for items during returns and exchanges.


ANY QUESTION NOT ANSWERED HERE? SEND US A MAIL  AT INFO@LIDOVENEZIA.EU


RETURNS

If you wish to return  an item please email info@lidovenezia.eu before sending the item back. Please make sure your name/order # is in the package and include any paperwork if available. Merchandise must be returned within 14 days of the delivery date for a full refund. Merchandise must be returned in its original condition with all tags attached. 

All returns are free of charge if the item is proven to be defective.

If the product is not defective,  shipping costs related to the return of goods are free of charge for all EU shipment and at the responsibility of the customer for extra EU shipments. The refund will be processed as soon as we receive the returned products.

The right of withdrawal does not apply in cases where Lidovenezia finds:

- use or partially use of the item

- the absence of elements of the product

- damage to the product.

In those cases we will return to sender the item purchased and charge to the Customer the shipping costs